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"I really appreciated all your help with my purchase, I found your first-hand knowledge of the equipment to be invaluable when making this purchase. I plan to place an order this coming Monday for a hydraulic core drill unit, but as with the previous order, I would like to walk through everything with you again to help me make the best-informed choice." - Jason
"Thanks to customer service for catching a small mistake that I made in ordering. They were paying attention and figured it out, saved me a return hassle. They were focused on customer service and I'd like to recognize them for that. Thanks again." - Glenn
"All Representatives were well trained in the leasing process. Each presented an attitude of the customer is "king" and made sure I understood what each step entailed and the actions I needed to take to complete the process. This equipment will make one task in my work go 50% faster. I will always go to this supplier first." - John
"Just wanted to say thank you. In a day when everything is done via emails and electronic communication, it is so pleasant to have someone actually reach out and call you regarding a question about a product. Wow when I got off the phone (no, not computer, phone!) I knew more about my needs than I ever imagined. Customer Service provided me invaluable information and did so freely, whether I was going to purchase anything or not. They made specific recommendations and options. I now feel very confident that a job I was proposing and uncertain of the outcome will be a true success. Thanks again." - Tony
"Love the price and the help is great." - Keith
"Customer Service at ToolsDirectUSA went out of their way to call me to point out the parts I ordered would not fit together. We changed the order and the parts were shipped same day. Thank You" - Roger