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About Us

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Established in 2002

Tools Direct USA was founded in 2002, recognizing that the concrete and asphalt markets had a need for quality products and superior service. Since 2008, we have expanded our product line to better provide equipment and tools to the industrial market. We have been fortunate to add multiple industry leading brands such as Diamond Products, Hycon, Tyrolit, Unibor, and more. This growth has allowed us to gain expertise with hydraulic equipment, as well as metal cutting equipment and tools.

We offer the highest quality products including:

    • Diamond Core Drills
    • Core Dill Bits
    • Magnetic Drills
    • Annular Cutters
    • Industrial Saws
    • Saw Blades
    • Fire and Rescue Vacuum Systems
    • Water Pumps

Our commitment to our customers is key to our success.  We're always available to help you with your order or to answer any questions you may have about our company or our products.  To meet our customer's requests, and to keep up with new product innovations, we regularly add products to our offering. Our goal is to provide a great shopping experience for our customers. 

Hours of Operation

Our Web Site is accessible 24 hours a day, 7 days a week.  Our Sales Team is available Monday through Friday from 9:00 am to 6:00 pm EST and Saturday from 9:00 am to noon EST at 1-866-268-2600.

Product Support

We manage a large product inventory that ships direct to our customers from several warehouses across the country. Walk-behind saws, masonry saws, cut off saws, tile saws, chop saws, diamond saw blades, abrasive saw blades, carbide saw blades, core drills, diamond core bits, magnetic drills, annular cutters, and hydraulic equipment are all available and ready for shipment to anywhere in the USA.  Working with manufacturers like Diteq, Shibuya, Lackmond, Diamond Products, Hycon, Husqvarna, Unibor, Tyrolit, and Battipav provides Tools Direct USA with the latest in new product development and the best in technical support.

Privacy Policy

Our customer's information is an important part of our business.  We are not in the business of selling it to others.  Tools Direct does NOT share this customer information with anyone (unless it pertains to shipping or a specific law enforcement issue). We are required to retain specific credit card information for customer references and fraud investigations; however, it is our practice to keep customer information protected and private.

We use the latest in SSL (Secure Sockets Layer) software for secure online transactions.  This software establishes a private communication channel enabling encryption of the data (including credit card information) during transmission.

Thank you for visiting our online catalog!  We can be reached by phone, fax, or e-mail.

Tools Direct of North America, Inc.
Toll Free: (866) 268-2600
Office: (678) 581-1435
Fax: (678) 581-2746