Why buy from Tools Direct USA?
Tools Direct USA was founded in 2002, recognizing that the concrete and asphalt markets had a need for quality products and superior service. Since 2008, we have expanded our product line to better provide equipment and tools to the industrial market. Everything from core drills, hydraulic pumps, concrete saws, diamond core bits, diamond blades, magnetic drills, annular cutters, hydraulic saws, masonry saws, and chop saws.
Here are six reasons why purchasing from Tools Direct USA can be a great choice:
- Passion for the Product
Tools Direct USA recognizes that it all starts with the product. Customers are looking for specific products to do the work ahead. We understand these products better than most, which translates into better service and products we know you can depend on, as well as an overall more authentic experience.
- Commitment to Quality
We take a lot of pride in what we do. It’s how we make our living. As such, we have a strong drive for maintaining high standards. Quality is one of our top priorities since our reputation (and livelihood) is tied to it.
- Personalized and Caring Service
When you buy from Tools Direct USA, you're going to get attentive and personalized service. Our team is a phone call away and will go above and beyond to ensure you’re satisfied. It's a relationship-driven experience rather than just a transactional one.
- Long-Term Commitment to the Business
Having been around for over 20 years, we are committed to the long haul. Long-term relationships with customers are a priority over short-term profits. Our owners have a deep emotional investment in the business, and foster a culture focused on more attention to detail and continuity in the products/services we offer.
- Ethical Business Practices
Tools Direct USA values honesty and fairness for our customers and ourselves alike. This is reflected in things like calling customers when their purchase is backordered so they can adjust as needed, to giving honest feedback regarding the various product lines we carry.
- Speed and Flexibility
Tools Direct USA is more flexible than the large, corporate-run businesses. If there’s an issue or special request, you can speak directly to someone with decision-making power. They can quickly make adjustments to your order. You’re less likely to be slowed down by red tape.
Make sure to visit us at: www.ToolsDirectUSA.com.